Wix Customer Service | Help Center | Tech Support

So unable to get wix customer service contact details or the process? Not an issue. I am going to help you. Usually, it takes a chance to promote your business, showcasing the art, set up an online shop, testing new ideas and much more. They always think everything you need is to create the fully personalized and high-quality free site.

Wix Customer Service

In general, wix.com is the best cloud-based development platform with the millions of users all over the world. This makes easy for every individual in order to create beautiful, professional web presence. It means you can create your website for free exactly the way you want. For more details, have a look provided at below.

Wix Customer Service Contact Details and its Process

Till now we have seen what exactly it is. But let me tell you there is some process to be followed whenever you like to contact and solve the issue. For those details, here we go.

Contacting Wix through Phone

The Wix offers the phone support in different languages like English, Spanish and Portuguese. So in order to request the callback option, follow the below process.

Simply first go to the respective wix contact and there you need to provide all the perfect solutions to all the common issues.

Now click on the relevant category and the issue for finding the exact solution. If you are not finding what exactly you like to know, then simply you can

  • Submit the ticket.
  • Request the callback option from the call center. It is available only at opening hours that is from Monday to Friday [6 a.m. to 5 p.m.]. Make a note as these might fluctuate because of high volume.

Request for Chat Support

Currently, as per the present scenario, Wix does not provide through chat. You need to type you need to type your question in the available search box shown above and receive the instant solutions to all of the common troubleshooting issues. For suppose, if you fail to find the solution, you can submit the ticket for the further assistance.

As such they are all working to update and improve all products and feedback, in turn, is completely appreciated.

Accessing Your Ticket History

So in order to access ticket history,

  • Firstly, sign in to your account.
  • And then click on support icon available at the top of the window.
  • Now again go to the user panel and there click on view profile.
  • Tap on tickets.
  • And then finally click on the ticket to view all the information.

Contacting Wix Billing Department

Here you are going to receive all the instant solutions to various issues. For suppose, if you don’t find any type of solution, has a chance to submit a ticket or contact the respective department at [email protected]

  •  View your billing information: https://support.wix.com/en/article/viewing-your-billing-information
  • Update your payment details: https://support.wix.com/en/article/updating-the-payment-details-of-your-wix-account
  • Resolve payment issues: https://support.wix.com/en/article/payment-issues-when-upgrading
Wix Customer service Contact Information

Wix Website:



1-800-6000-WIX (949)

Wix Customer service phone number:

00 1 415-639-9034

Monday-Thursday 6:00am – 5:00pm (PST)*

Vip support:


Wix Social Links:

  • Facebook: https://www.facebook.com/wix
  • Twitter: @wix
  • Google plus: https://plus.google.com/+Wix
  • Pinteresthttps://in.pinterest.com/wixcom/
  • Youtubehttps://www.youtube.com/user/Wix
  • LinkedIn: https://www.linkedin.com/company/wix-com?trk=biz-companies-cym

Related Article:

Final Words

Well, I hope you are clear of all the details given here. For instance, if you have any doubts, drop down in the below section with no hesitation. Like the article, share either with friends/ word of mouth/ also on social networking sites without any fail. Thank you. Be in touch with icustomercare for more related updates.

Leave a Reply